Online reputation management is crucial now more than ever to maintain a strong and successful business . Controlling and dealing with what others say about your business is mission critical.
We will build your brands reputation via several top-notch solutions like : Customer voice, user mentions and conversations with new informative site content and engaging social media optimization.
We will put together a comprehensive and tailored strategy for you while monitoring and assessing your online reputation in Real Time. You will have access to our online reputation management reporting portal as well as on the fly notices of every brand mention whether it’s positive or negative allowing you to be ahead and proactive when it comes to damage control.
Visualize customer sentiment
Identify trending keywords in feedback to pinpoint what customers are talking about most—good and bad. View a trendline of positive and negative keywords to visualize changes in sentiment over time.
Uncover the ‘why’ behind star ratings
Powerful data uncovers the ‘why’ behind customers’ reviews to understand how customers really feel about their experience with your business.
Turn information into action
Understanding the most prevalent keywords customers talk about helps you to uncover insights that lead to action! Make smart business decisions using data-backed knowledge right from your customers.